PRIVACY POLICY

Last updated: March 15, 2026

Trash Talk Junk Removal LLC ("Trash Talk," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website and SMS messaging service.

INFORMATION WE COLLECT

• Phone number: When you text our business number, we receive your phone number to respond to your inquiry.
• Photos: Images you send us of items for removal are used solely to generate price estimates.
• Messages: The content of text messages you send to and receive from our service.
• Website data: Standard web analytics (pages visited, browser type) when you visit our website.

HOW WE USE YOUR INFORMATION

• To provide junk removal price estimates based on photos you send
• To communicate with you about scheduling and service details
• To improve our services and customer experience

WHAT WE DO NOT DO

• We do not sell your personal information to third parties
• We do not share your phone number or photos for marketing purposes
• We do not send unsolicited messages. All SMS communication is in response to your inquiry

DATA RETENTION

Conversation data (phone number, messages, and photos) is retained for up to 30 days to complete your service request. After that, it is automatically deleted.

THIRD-PARTY SERVICES

We use the following services to operate:

• Twilio: SMS messaging platform (Twilio Privacy Policy)
• OpenAI: AI-powered message and photo analysis (OpenAI Privacy Policy)
• Netlify: Website hosting (Netlify Privacy Policy)

SMS CONSENT AND COMMUNICATION

By texting our business number at (385) 503-4606, you consent to receive SMS and MMS messages from Trash Talk Junk Removal related to your junk removal inquiry, including price estimates, scheduling confirmations, and service updates. Message and data rates may apply. Message frequency varies based on your inquiry.

We use AI technology (OpenAI) to help process your messages and photos to provide faster, more accurate price estimates. Your messages and photos are sent to OpenAI's API solely for generating responses. We do not use your data to train AI models.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

OPT-OUT

You can stop receiving messages at any time by replying STOP to any text message from us. Reply HELP for assistance. You can also contact us at the information below to request deletion of your data.

CONTACT US

Trash Talk Junk Removal LLC
Utah
Phone: (385) 503-4606
Website: trash-talk-utah.netlify.app

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